User limits
Many free plans cover one or two people. The day you add a technician, you move to a paid plan, often a multi-user tier rather than a small step up.
Free software
Free appliance repair software: what is actually free, and what it costs later
We will start with the honest part: Appliance Repair Desk is not free. It has a 14-day free trial and then costs $49 a month. This page explains how "free forever" tools pay for themselves, what you can use at no cost today, and when paying a flat fee is the cheaper option.
$49/month after the trial. No credit card required to start.
How "free forever" business software usually pays for itself
Nobody runs servers and support for nothing. A free plan is paid for somewhere, and it is worth knowing where before you build your shop on it. These are the common patterns; any given product may use some, all or none.
Locked features
The free tier may leave out the part you need most, such as accounting export, custom fields for model and serial numbers, or reporting. Check the plan table for your must-haves, not the headline.
Payment processing fees
Some tools are free because they earn a percentage each time your customer pays by card through them. That can be a fair trade, but it is a cost: work out the fee on a typical month of invoices.
Paid add-ons
Phone numbers, text messages, extra automations and integrations are commonly sold separately on top of a free or low base plan.
Your data, their terms
Before you enter a year of customers, find out whether you can export them, and what happens to a free account that goes unused.
None of this makes free plans bad. For a solo technician with a few calls a week, a free tier can be exactly right. Read the plan table and the payment fees, and price the plan you would be on with one more person.
What you can use free from us
A 14-day free trial, no card required
- The full product, not a cut-down version.
- Unlimited technicians, customers, jobs and invoices during the trial.
- No credit card to start, so nothing renews by surprise.
- If you do not subscribe, the workspace locks and your data is kept.
A free printable invoice template
- Made for appliance repair: brand, model and serial number fields.
- Separate labor and parts tables, plus a "how to pay" box.
- Fill it in on screen, then print or save as PDF.
- Free with no sign-up and no time limit.
After the trial: $49 a month, flat
One plan with every feature. The price does not change with the number of technicians, customers, jobs or invoices, and we take no percentage of what your customers pay you, because they pay you directly.
| Typical free plan | Appliance Repair Desk | |
|---|---|---|
| Monthly price | $0 | $49 |
| Users | Often limited | Unlimited |
| Features | A subset; more on paid tiers | Everything, one plan |
| Fees on customer payments | Common where card processing is built in | None; we do not process payments |
| Card payments built in | Often yes | No |
| Cost when you hire | Often a jump to a paid tier | No change |
See the full pricing page, or compare named products in our appliance repair software buyer's guide. Just starting out? Read how to start an appliance repair business.
Frequently asked questions
Is Appliance Repair Desk free?
No. It is free to try for 14 days with no credit card, and $49 a month after that. Our printable invoice template is free with no sign-up.
Is there any truly free appliance repair software?
Some field service tools offer free plans, usually with limits on users or features, or with fees on card payments. A spreadsheet plus a printable invoice template is also free and is a reasonable way to start with a handful of jobs a week.
What happens after the 14-day free trial?
If you subscribe, billing starts at that point. If you do not, the workspace locks and your data is kept, so you can subscribe later and continue where you left off. You are never charged automatically, because the trial does not ask for a card.
Do you charge per technician or take a percentage of payments?
Neither. The price is $49 a month for unlimited users, and we do not process your customers' payments, so there is nothing to take a percentage of.
When is a free tool the right choice?
When you are solo, doing a few jobs a week, and the free plan's limits do not touch anything you need. Start free, and move to paid software when re-typing customer and appliance details starts costing you time.
Try the paid one free
14 days, the full product, no card. If a free tool turns out to be enough for you, you will have lost nothing.
$49/month flat after the trial. No credit card required to start.